Terms of Service

Please read these Terms of Service (“Terms”) carefully before using SignalDocks (“Service”, “we”, “us”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

SignalDocks is an uptime monitoring service that periodically sends HTTP requests to URLs you specify, records the results, and notifies you when your endpoints become unavailable or recover. Features include status pages, incident tracking, and alert notifications.

2. Accounts

• You must provide a valid email address and keep your credentials secure.
• You are responsible for all activity that occurs under your account.
• You must be at least 16 years old to use the Service.
• One person or entity may not maintain more than one free account.

3. Acceptable Use

You agree not to use the Service to:

• Monitor URLs or systems you do not own or have explicit permission to test.
• Generate artificial load, facilitate denial-of-service attacks, or abuse target systems.
• Violate any applicable law or third-party rights.
• Attempt to gain unauthorized access to our systems or infrastructure.
• Resell or sublicense access to the Service without written permission.

We reserve the right to suspend or terminate accounts that violate these rules without notice.

4. Plans, Billing & Cancellation

• Paid plans are billed monthly in advance through LemonSqueezy, our payment processor. We do not store your payment card details.
• All charges are non-refundable unless required by applicable law.
• You may cancel your subscription at any time. You retain access to paid features until the end of the current billing period, after which your account reverts to the Free plan.
• We reserve the right to change plan pricing with at least 30 days’ notice delivered via email or in-app notification.

5. Service Availability

We strive for high availability but do not guarantee uninterrupted service. The Service is provided “as is” without any uptime SLA on the Free plan. Scheduled maintenance, infrastructure incidents, or factors outside our control may cause downtime. Monitoring results are best-effort and should not be used as the sole basis for critical operational decisions.

6. Data & Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Intellectual Property

The Service, including its design, code, and content, is owned by SignalDocks and protected by applicable intellectual property laws. You may not copy, modify, or distribute any part of the Service without prior written permission.

You retain ownership of any data you input into the Service (monitor configurations, status page content, etc.).

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIGNALDOCKS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms, non-payment, or at our sole discretion, with or without notice. Upon termination, your right to use the Service ceases immediately. You may request deletion of your account data by contacting us at support@signaldocks.com.

11. Changes to Terms

We may update these Terms from time to time. When we do, we will revise the effective date above and notify you by email or in-app notice at least 14 days before material changes take effect. Continued use of the Service after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising under these Terms shall be resolved through good-faith negotiation first. If unresolved, disputes shall be submitted to binding arbitration or the courts of the jurisdiction where the operator is located.

13. Contact

Questions about these Terms? Contact us at support@signaldocks.com or visit https://signaldocks.com.